At DashBlaze, we understand the excitement that comes with waiting for your new pair of women's footwear. Our dedicated team is committed to getting your order to you as swiftly as possible while maintaining the highest standards of quality and care. For standard orders, our proficient staff generally needs 1 - 2 working days to meticulously package and dispatch your complete order.

Once you place an order on our website, it enters our well - organized system. Our inventory management team kicks into action right away. They conduct a detailed cross - reference between the specific styles, sizes, and colors of the shoes you've chosen and our available stock. This ensures that we have all the items in stock and are ready to fulfill your order without any hitches. If an item is out of stock or back - ordered, they will promptly identify potential alternatives or, if there are none, inform you of the delay at the earliest opportunity.

After the inventory check, our quality control team takes over. Each pair of shoes undergoes a comprehensive inspection. They examine the stitching along the seams to make sure it's strong, even, and free from any loose threads that could cause problems in the future. The soles are checked for proper adhesion, as a securely attached sole is essential for both safety and the longevity of the footwear. Any zippers, buckles, or other closures are tested multiple times to guarantee smooth and reliable functionality.

Once the quality inspection is complete, our packaging experts step in. They use high - quality, eco - friendly packaging materials to safeguard your shoes during transit. Each pair is lovingly wrapped in soft, acid - free tissue paper to prevent scratches and scuffs. For delicate materials like satin or suede, additional layers of protection are added. The shoes are then placed in sturdy boxes that are specifically designed to fit our footwear, minimizing the risk of damage during handling and shipping.

However, when it comes to more elaborate women's footwear items, such as our intricately designed high - heeled boots or designer sandals with complex details, the process takes a bit longer. High - heeled boots with hand - carved designs require a painstaking inspection. Our team carefully checks that each carving is flawless, with no rough edges or imperfections. Designer sandals with intricate beading or embroidery are examined to ensure that not a single bead is missing and that the embroidery threads are secure. As a result, it may take 3 - 4 working days to package and ship these more detailed items.

If you place an order after 3:00 pm EST on Friday or over the weekend, we understand your eagerness, but our shipping partners operate on specific schedules. To ensure the most efficient processing of your order, it will be shipped on the next business day. This allows us to coordinate smoothly with our shipping carriers, ensuring your package is handled with care and delivered in a timely manner.

At DashBlaze, we're delighted to offer worldwide shipping for our stunning women's footwear collections. Whether you're in a vibrant metropolis like London, a tropical paradise in the Caribbean, or a remote town in Australia, you can enjoy our stylish shoes.

When shipping internationally, it's important to note that shipping times can vary significantly depending on the specific location. For destinations with well - developed logistics infrastructure and high - volume shipping routes, like major cities in North America, Europe, and Asia, the estimated delivery time might be around 7 - 10 business days. These regions benefit from frequent flights and efficient ground transportation networks, enabling faster delivery. However, if you're located in a more remote area, perhaps a small island in the Pacific or a mountainous region in South America, it could take up to 15 business days or even longer. Shipping to these areas often involves more complex routing, fewer direct transportation options, and additional handling at various transit points.

Moreover, when shipping outside the country where we are based, additional customs fees or import taxes might be applicable. These fees are determined by the customs authorities of the destination country and are beyond our control. Customs regulations vary widely from one country to another. Some countries levy duties based on the value of the goods, while others may consider factors such as the type of material, the origin of the product, or the quantity being imported. For example, certain countries may impose higher taxes on luxury footwear or items made from specific types of leather. We recommend that you check with your local customs office before placing an order to get an estimate of any potential additional costs. This way, you can make an informed decision and avoid any unexpected financial surprises when your order arrives.

If you have any questions or issues regarding your order, our customer service team at DashBlaze is here to assist you. Whether you're curious about the status of your shipment, need clarification on the sizing of a particular pair of shoes, or have any other concerns, we're just a click away.

Please make use of the contact form on our Contact Us page to get in touch with us. When you fill out the form, be as detailed as possible about your order. Include your order number, which can be found in the order confirmation email we sent you. If you're inquiring about a specific item in your order, mention the product name, style number, or any other identifying details. Our customer service representatives are highly trained and passionate about providing you with the best possible service. They strive to respond to all inquiries within 24 hours, although during peak shopping seasons, it may take a bit longer. Rest assured, we will do everything we can to resolve your issue promptly and to your satisfaction.

At DashBlaze, we are deeply committed to ethical and sustainable practices, and this is clearly reflected in our material sourcing process. We firmly believe that by sourcing our materials in an environmentally friendly way, we can make a positive impact on the planet while also supporting local communities.

A large part of our shoe materials, including leathers, fabrics, and trims, are obtained from local suppliers. By collaborating with local artisans and businesses, we not only help to boost the local economy but also preserve traditional artisanal skills. Our leathers are sourced from tanneries that adhere to strict environmental and ethical standards. These tanneries employ sustainable practices such as water recycling and the use of natural dyes to minimize their environmental footprint. The fabrics we use, whether it's breathable cotton for summer sandals or warm, insulating materials for winter boots, are carefully selected. We prioritize fabrics that are made from natural or recycled materials. For instance, we use recycled polyester in some of our shoe linings, reducing the demand for virgin materials and helping to cut down on waste.

Our trims, such as buckles, laces, and decorative elements, are often handmade by local craftspeople. This not only adds a unique, artisanal touch to our shoes but also provides employment opportunities in the local community. By choosing local suppliers, we also reduce the carbon footprint associated with transportation, as the materials don't have to travel long distances to reach our manufacturing facilities.

We understand that the color of your new shoes is a crucial factor in your purchasing decision, and we strive to provide the most accurate representation of our products in our photos. Our product photography team uses state - of - the - art equipment and techniques to capture the true colors of our footwear. They work in a controlled environment with consistent lighting to minimize any color variations.

However, it's important to note that slight differences might occur between the colors depicted in our product pictures and the actual shoes you receive. One of the main reasons for this is the variation in material batches during the dyeing process. Even when using the same dye formula, small differences in the quality or texture of the leather or fabric can cause the color to absorb slightly differently. For example, a particular batch of leather might have a slightly different grain pattern, which can affect how the dye adheres and appears.

Another factor is the difference in display settings on various monitors. Monitors can vary in their color calibration, brightness, and contrast settings. A monitor with a warmer color temperature might make the shoes appear slightly different compared to a monitor with a cooler color temperature. To get the most accurate view of the color, we recommend that you adjust your monitor settings to a standard color profile. Additionally, if you're unsure about the color of a particular item, you can always contact our customer service team, and we'll do our best to provide you with more detailed color information.

For a comprehensive understanding of our return policy, please refer to our Returns & Exchanges page. We've designed our policy to be fair and customer - friendly, ensuring that you have a hassle - free experience if you need to return or exchange an item.

Our return policy is valid for a specific period (let's say 14 days for example) from the date of purchase. To be eligible for a return, the shoes must be in their original condition. This means they should be unworn, with no signs of wear on the soles, uppers, or any other parts. They should also be unwashed, as washing can potentially alter the color, texture, or shape of the shoes. The shoes must be free from any stains, odors, or damage, and all original tags and labels must be intact.

When you initiate a return, we'll provide you with a return shipping label (in some cases, depending on the reason for the return, the cost of return shipping might be the customer's responsibility). Once we receive the returned shoes, our team will inspect them to ensure they meet the return criteria. If the shoes are in good condition, we'll process your refund, which will be credited back to your original payment method. The time it takes for the refund to be processed can vary depending on your financial institution, but it typically takes 3 - 7 business days.

We take great care in packaging our footwear to ensure that it arrives at your doorstep in perfect condition. Each pair of shoes is carefully placed in a box with appropriate cushioning materials to protect them during transit. However, despite our best efforts, it's possible that your shoes may arrive damaged.

If your shoes arrive damaged, please notify us immediately through our contact page. When you contact us, provide as much detail as possible about the damage. Include photos of the damaged area, the shoes from different angles, and the packaging if possible. Also, mention your order number and any other relevant information. Our customer service team will then review your claim. We may need to contact the shipping carrier to investigate the issue. Depending on the severity of the damage and the circumstances, we'll either arrange for a replacement pair of shoes to be shipped to you as soon as possible or process a full refund. We understand that receiving a damaged item can be frustrating, and we'll do everything we can to resolve the issue quickly and to your satisfaction.

Unfortunately, at this time, we do not offer cash on delivery as a payment option. However, we've carefully curated a range of convenient payment options to ensure that you can choose the method that works best for you. We understand that security is a major concern when making online payments, and that's why all of our payment gateways are encrypted and compliant with the highest industry standards.

Our payment options include major credit cards such as Visa, Mastercard, and American Express. These cards offer additional security features, such as fraud protection and chargeback options, which can protect your purchase in case you need to make a return due to issues with the product. For example, if you discover a defect in your shoes after receiving them and need to return them, your credit card company can assist you in disputing the charge if necessary.

Yes, we're excited to announce that we have partnered with Afterpay to offer flexible payment options for our customers. Whether you're in Los Angeles or anywhere else in the world, you can take advantage of Afterpay's installment plan. When you choose Afterpay at checkout, you can split your purchase into four equal payments, due every two weeks. This allows you to get the shoes you love without having to pay the full amount upfront. Afterpay also has a simple and easy - to - use interface. You can manage your payments through their app or website, and they offer customer support in case you have any questions or issues with your payment plan. By offering Afterpay, we aim to make shopping for our women's footwear more accessible and convenient for our customers.